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Dear Valued Client,
Please be advised that the following CFD instruments will be automatically rolled over as per the dates in the table below. As there can be a pricing difference between old and new futures contracts, we recommend clients to monitor their positions closely and manage positions accordingly.
Expiration dates:
*All hours are provided in GMT+2 (Server Time in MT4/MT5.)
Please note:
• The rollover will be automatic, and any existing open positions will remain open.
• Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
• To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
• Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.
If you have any questions or require any assistance, please contact our support team via Live Chat, email: info@puprime.com or phone +248 4671 948.
Dear Valued Client,
Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.
Please refer to the table below for more details:
*All dates are provided in Server Time in MT4/MT5.
Please note the above data are subject to changes. Please refer to MT4/MT5 for details.
If you have any questions or require any assistance, please contact our support team via Live Chat, email: info@puprime.com, or phone +248 4671 948.
Dear Valued Client,
To provide a better reliable trading environment, Pacific Union would like to launch a Live and Demo Server upgrades for MT4/MT5 starting from Server Time (GMT+3) 00:00 of November 7th 2021.
Clients would not be able to login for MT4/MT5 Live/Demo account and also Client Portal during the upgrade maintenance period. Please note that deposit, withdrawal and data searching functions in Client Portal would be not available to use as well. We recommend clients to make proper arrangement in advance.
However, it would not make any changes to your account for example MT4/MT5 password or open positions.
Note: Cryptocurrency market will also be closed during the system upgrade maintenance. Trading for Cryptocurrency will not be available on 00:00 – 16:00 of November 7th 2021.
The Client Portal will be restored and you could re-login to the MT4/MT5 trading platform after the upgrade maintenance has been completed on (GMT+2) 00:00 of November 8th 2021.
If you have any questions or require any assistance, please contact our support team via Live Chat, email: info@puprime.com, or phone +248 4671 948.
Dear Valued Client,
Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.
Please refer to the table below for more details:
*All dates are provided in GMT+3 (Server Time in MT4/MT5.)
Please note the above data are subject to changes. Please refer to MT4/MT5 for details.
If you have any questions or require any assistance, please contact our support team via Live Chat, email: info@puprime.com, or phone +248 4671 948.
Dear Valued Client,
To further optimize the competitiveness and improve the trading environment, please be advised that the leverage on all Indices products will be adjusted according to your account leverage range between 100:1 to 500:1 starting from 1st November 2021.
Please refer to the table below for adjustment:
*All dates are provided in GMT+3 (Server Time in MT4/MT5.)
Kindly note that the above data are subject to changes. Kindly refer to MT4/MT5 for details.
Please be aware that the leverage adjustment of Indices products would follow your account leverage settings. If your account leverage is set at 100:1, the adjusted Indices products leverage will be 100:1; if your account leverage remains at 500:1, the adjusted Indices products leverage will be 500:1. We strongly recommend clients to review their account leverage settings before 1st November 2021, assess risk tolerance, ensure sufficient funds are available their account and trade cautiously.
If you have any questions or require any assistance, please contact our support team via Live Chat, email: info@puprime.com, or phone +248 4671 948.
Dear Valued Client,
To provide a better reliable trading environment, Pacific Union would like to launch a Live and Demo Server upgrades from MT4/MT5 Server Time (GMT+3) 16:00 of October 23th 2021 to 19:00 of October 23th 2021.
Clients would not be able to login for both Live and Demo account during the upgrade maintenance period. This would also mean that the following functions are also unavailable such as deposit, withdrawal and data searching in Client Portal. However, it would not make any changes to the account for example password or impact to open positions.
We recommend clients to make proper arrangement in advance.
The Client Portal will be restored on the same day and you could re-login MT4/MT5 trading platform as long as the upgrade maintenance has been completed on 19:00 of October 23th 2021.
If you have any questions or require any assistance, please contact our support team via Live Chat, email: info@puprime.com, or phone +248 4671 948.
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Please note that PU Prime and its affiliated entities are neither established nor operating in your home jurisdiction.
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Thank You for Your Acknowledgement!